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You're Not On Your Own With BakeSmart
We handle the setup so you don't have to. Products, pricing, customers—everything configured and ready before you go live.
Your BakeSmart Implementation Process
We've onboarded hundreds of bakeries. Here's exactly how we get you up and running.
Discovery & Planning
We start with a deep-dive session to understand your bakery's workflows, products, pricing, and pain points.
- Review your current system and processes
- Map out your product catalog and pricing structure
- Define success metrics for your bakery
Data Migration & System Build
Our team migrates your data and configures BakeSmart to match how YOUR bakery operates.
- Import products and pricing from your old system
- Set up Cake Matrix pricing rules
- Configure production reports and fulfillment settings
- Import customer accounts
Team Training
We train your entire staff on their specific roles—front counter, production, management, drivers.
- Front-of-house: Taking orders and using POS
- Production: Reading production reports and managing fulfillment
- Management: Running reports and adjusting pricing
Go Live & Ongoing Support
We're with you on launch day and beyond to ensure everything runs smoothly.
- Assisted launch with live support on Day 1
- Daily check-ins during first week
- Ongoing support through your first month
Your First 90 Days With BakeSmart
Most bakeries are fully operational within 6 weeks, with ongoing optimization through Month 3.
Everything You Get With Onboarding
Complete implementation service—we don't just give you software, we build your system for you.
Complete Data Migration
Products, customers, pricing—we move everything from your old system
Custom Product Setup
Cake Matrix pricing, wholesale menus, seasonal products—configured for your bakery
Production Report Configuration
Item Reports, fulfillment settings, and order workflows matched to your operations
POS Hardware Setup
If you're using our POS, we configure stations, receipt printers, and payment processing
Comprehensive Team Training
Role-specific training for every team member who will use the system
Assisted Launch Support
Live support on your go-live day and daily check-ins during your first week
90 Days of Implementation Support
Ongoing access to your implementation team as you optimize workflows
Implementation Investment
One-time setup fee that gets you operational faster and ensures long-term success.
One-time implementation fee for first location
Why BakeSmart Onboarding Works
We've been doing this for 20 years. We know bakeries.
Built by Bakery Owners
Our implementation team knows bakeries because they've run them. We understand your workflows, not just the software.
We Build It For You
You don't configure the system yourself. We do it for you based on 20 years of bakery expertise.
Industry-Specific Training
We're not teaching you generic software. We're training bakers, decorators, and front counter staff on bakery workflows.
Ongoing Support
Implementation doesn't end at launch. We're with you through your first 90 days as you optimize and grow.