IMAGE REQUESTS

Get the right images without the back-and-forth

Request edible images or inspiration photos directly from your customer. Files and notes are collected securely and attached to the correct order automatically.

How It Works

How Image Requests Work

Bakery

Send the request

Request images from an order by email or text in one click.

Customer

Customer opens link

The customer receives a private link, no login required.

Customer

Customer uploads images

Customers add edible images, inspiration photos, and image notes.

BakeSmart

Images are attached

Images and notes are automatically linked to the right order.

BakeSmart

You get notified

Know the moment when uploads are complete and ready to use.

Simple for customers. Clear for decorators.

Customers upload images through a clean, mobile-friendly page designed for quick action—not confusion. They can add notes, clarify intent, and submit everything in one place.

  • No emails.
  • No guessing which photo goes with which order.
  • No missing details.
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One Request. Many Use Cases.

Edible Image Orders

Collect print-ready images.

Inspiration Images

Let customers share reference images to guide custom designs.

Design Clarifications

Capture written instructions alongside images—no separate messages.

Fewer Follow-ups

Replace scattered texts and emails with one structured request.

Why It's Better

Designed to reduce errors, not add steps.

Image Requests replace scattered messages with a single, order-aware workflow your team can trust.

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Everything lives with the order

Images and notes are automatically attached—nothing to hunt down.

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Fewer mistakes, fewer remakes

Decorators see the full context before work begins.

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Less time chasing customers

One request replaces multiple follow-ups.

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Clear image status, at a glance

Know when images are submitted and ready.

OPTIONAL ADD-ON

Get images faster with Texting

Send image requests by text to meet customers where they already are.Higher response rates. Faster uploads. Less waiting.

Organized, secure, and order-aware

Every image request uses a secure public link tied to a specific order.

Nothing is shared publicly. Nothing gets misplaced.

Your team always knows:

  • Which order the images belong to
  • When they’re ready to use
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Stop chasing images.

Image Requests keep customer input organized, timely, and attached to the work that matters.