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Case Study

BakeSmart x Cakes D'Sabores

A custom cake powerhouse blending heritage with modern operations

Bakery Type:  Full-Line Retail Bakery with Cafe, Custom Cakes,Weddings, Wholesale, and Online Ordering

Location:  South Florida - 2 locations

BakeSmart Customer Since:  2024


The Customer
Aleida-and-Lesly-from-CakesDSabores-featured

Cakes D’ Sabores began in 2008 when a home-based cake hobby blossomed through church and community word-of-mouth. After years of steady demand, the family opened a commercial shop in 2017—and added a second location last year. Rooted in Hispanic heritage and known for “bring-anything-we’ll-make-it” custom work (yachts, Ferrari's, handbags, safes and more), the bakery serves weddings (preferred vendor at ~25 venues), birthdays, everyday café guests, and an emerging wholesale/CPG audience with their crowd-favorite cake sticks.

The Challenge

Success outgrew old systems. Custom orders lived on loose-leaf forms that could be misplaced, with no searchable customer history. eCommerce sat on a separate WooCommerce site—every price or flavor change required a developer and kept data split from the POS. On top of that, multiple tools handled time clock, reporting, production, and payments—hard to manage across two locations and easy to slow down growth.

Our Solution

Cakes D’ Sabores moved to BakeSmart as the single system for retail, online, and custom orders. The Cake Matrix captures complex designs and pricing in one place, and eCommerce is integrated—so updates happen once. Invoicing and payment status live inside the order, while production planning, reporting, and (as they grow) wholesale tools run from the same hub.

Without BakeSmart
With BakeSmart
Loose-leaf custom forms, nissing details, no history
Cake Matrix: Digital custom ordering with searchable history
Two systems and developer dependent edits
One platform for POS & Online; self-serve updates in minutes
Multiple disconnected systems
One application for production, reporting, and invoicing
The Impact

With BakeSmart orders, payments, production, and history are in one place—no more chasing papers or reconciling systems. The team can focus on quality and growth: moving more orders online, managing two locations with clarity, and expanding wholesale/Consumer Packaged Goods (including their signature cake sticks) without adding admin clutter.

“One piece of advice: if you do custom cakes, you really need the Cake Matrix. We searched far and wide—BakeSmart increased our efficiency tenfold. It’s designed for bakeries and truly one-of-a-kind”
-Lesly Milano | Owner, Cakes D'Sabores