At BakeSmart, we admire bakeries and bakery owners who are doing things differently. We like to...
At BakeSmart, we take pride in the success of the bakeries that use our bakery software to streamline their operations and fuel their growth. Today, we’re excited to highlight Cakes D’Sabores, a bakery that’s combining artistry with innovation to serve their community in unique and delicious ways.
A Bakery’s Humble Beginnings
Cakes D’Sabores has a heartwarming origin story that began in 2008. What started as a hobby for the founder’s mother, who made cakes for her church friends, quickly gained traction through word-of-mouth. The demand grew so much that in 2016, they opened their first retail shop. Fast forward to 2017, and Cakes D’Sabores opened a commercial shop, taking a leap of faith with personal investments. Now, the bakery boasts two bustling locations.
What sets Cakes D’Sabores apart? It’s their custom cakes that bring almost any vision to life, from yachts and Ferraris to handbags and safes. The team’s dedication to quality and flavor has earned them a wide customer base, from weddings and birthday celebrations to everyday café customers. They’ve even expanded into wholesale, supplying coffee shops, restaurants, and grocery stores, and now sell and ship products online, thanks to BakeSmart’s eCommerce solutions.
The Struggles Before BakeSmart
Before implementing BakeSmart the team at Cakes D’Sabores faced several operational challenges. Managing orders involved loose-leaf paper forms, leading to misplaced orders, missing details, and no customer database. This inefficiency became costly, with print shops regularly supplying thousands of paper forms.
Additionally, managing their eCommerce operations separately from their in-store POS created unnecessary complexity. Changes to products, prices, or flavors often required paying a third party to update the website. The transition to BakeSmart streamlined all of these challenges into a single system. BakeSmart’s Cake Matrix in particular has been a game-changer for managing custom orders, as it eliminated the need for paper forms and consolidated everything into one easy-to-use platform.
The Cake Matrix is a part of BakeSmart that allows you to input all the customizations you offer with pricing attached so cakes are price correctly every time and reporting on what needs to be baked is a breeze. BakeSmart also generates easy to read cake tickets for decorators to know exactly how to design and decorate the cake, eliminating most mistakes.
Why BakeSmart?
The decision to implement BakeSmart stemmed from the desire to solve inefficiencies, particularly with custom cake orders. As their business grew, the limitations of their old system became apparent, leading them to explore new solutions. A friend in the industry recommended BakeSmart, and after learning about the Cake Matrix and the integrated eCommerce solutions, the Cakes D’Sabores team made the switch.
Not only did BakeSmart eliminate the need for multiple systems, but it also opened up additional functionalities like clocking in and out, sales reporting, production management, and a wholesale portal. What used to require multiple software providers is now centralized into one system, saving time, money, and reducing errors.
The BakeSmart Difference
Since implementing BakeSmart, the most notable improvement has been the consolidation of their operations into one digital system. BakeSmart’s Order Management features have simplified custom order management, ensuring customer details are easily tracked, payments are seamlessly integrated, and production workflows are smoother than ever.
Beyond custom cakes, the all-in-one solution has helped streamline labor tracking, reporting, and even wholesale management. Having one software provider that handles everything has freed the Cakes D’Sabores team from managing multiple systems and allowed them to focus on what they do best: creating memorable and delicious baked goods.
Branching into Consumer Packaged Goods
One of the biggest successes for Cakes D’Sabores in 2024 has been their foray into consumer-packaged goods (CPG). Their proprietary cake sticks have become a customer favorite, with a unique origin story that began as a way to use up cake scraps. After realizing how much their customers loved them, the bakery expanded into the CPG market, selling the cake sticks in local grocery stores and online using BakeSmart’s bakery eCommerce platform.
This move into wholesale has been a game-changer, opening up new revenue streams and extending the reach of their brand.
Looking Ahead: 2025 and Beyond
As Cakes D’Sabores continues to grow, their focus is on expanding their wholesale and CPG business. With the help of BakeSmart’s software solutions, they’re positioning themselves for even greater success in 2025, aiming to get their cake sticks into major retailers and expand their online presence.
A Piece of Advice for Other Bakeries
For bakeries considering BakeSmart or any other technology solution, Cakes D’Sabores has one piece of advice: if you specialize in custom cakes, BakeSmart’s Cake Matrix is a must. They’ve experienced firsthand how it increased their efficiency and allowed them to grow their business without sacrificing quality.
If you’re ready to take your bakery to the next level explore what the BakeSmart Platform can do for you here!
